Privacy notice

1. Data controller

VMV ARQUITECTOS, doing business as VMV Arquitectos, located at DETROIT 79, RINCON DE AGUA AZUL, 44467, GUADALAJARA, JALISCO, MÉXICO, is responsible for the processing of your personal data.

For any matter related to this notice or your data, write to us at ventas@vmvarquitectos.com.

2. Personal data we collect

When you fill out the contact form on the site we collect:

• First and last name.
• Email address.
• Phone number.
• Your answers to “Are you considering building?” and “Do you already have land?”.
• The message you write about your project.
• The language of the page you write from.

If you contact us by WhatsApp, email or phone, we process the data you choose to share through that channel.

While you browse, technical data is collected automatically, such as IP address, browser and device type, pages visited, projects viewed and actions on the site (for example, opening or submitting the contact form). Section 4 explains how.

We do not request sensitive personal data. Please do not include it in your message (for example, health data, beliefs or financial information).

3. How we use your data

Primary purposes, required to handle your request:

• Replying to your message and contacting you by WhatsApp, email or phone.
• Understanding your project and preparing proposals, budgets or quotes.
• Following up on the professional relationship if you hire our services.

Secondary purposes, not required to serve you but helpful to improve:

• Measuring and analyzing site usage to improve its content and performance.
• Measuring the performance of our ads and showing VMV Arquitectos ads on Meta platforms (Facebook and Instagram) to people who visited the site.

If you do not want your data used for secondary purposes, email ventas@vmvarquitectos.com with the subject “Secondary purposes”, or disable tracking technologies as described in section 4. Your refusal will not affect how we handle your request.

4. Cookies and tracking technologies

The site uses the following technologies:

• Meta Pixel (Meta Platforms, Inc.): sets cookies such as _fbp to record the pages you visit, the projects you view, whether you open or submit the contact form and whether you click our WhatsApp, email or phone links. Your name, email, phone number and message are never sent to the Pixel; only the form’s qualifying answers and the language. Used for secondary purposes.
• Vercel Web Analytics (Vercel Inc.): aggregated visit statistics with no cookies or personal identifiers.
• Browser local storage: stores your display preferences, such as light or dark theme, and your cookie choice. It contains no personal data and never leaves your device.

You can disable these technologies at any time:

• With the “Reject” button in the cookie notice shown on your first visit, or at any time from “Cookie preferences” in the site footer. Once rejected, the Meta Pixel stops loading and its cookies are deleted.
• By blocking or deleting cookies in your browser settings, or browsing in private mode.
• By using tracker-blocking extensions.
• From your Meta account, under Ad preferences and “Your activity off Meta technologies”.

Disabling them does not prevent you from browsing the site or submitting the form.

5. Who we share your data with

To run the site we rely on providers that process data on our behalf and under our instructions, without using it for their own purposes:

• Vercel Inc. (United States): site hosting and visit statistics.
• Resend (United States): delivering form messages to our team.
• Our email provider, where we receive and answer your messages.

Browsing data collected by the Meta Pixel is also processed by Meta Platforms, Inc. under its own privacy policy, to measure and show ads. You can object as explained in sections 3 and 4.

We do not sell or share your data with third parties for other purposes, except when required by law or a competent authority.

6. ARCO rights

You have the right to Access your data, Rectify it if inaccurate, Cancel it when you believe it is no longer needed and Object to its use for specific purposes.

To exercise them, send a request to ventas@vmvarquitectos.com including:

• Your name and a way to send you our answer.
• A copy of your official ID or, where applicable, that of your legal representative and proof of representation.
• A clear description of the data and the right you wish to exercise.
• For rectification, the correct data and, if applicable, supporting documents.

We will answer within 20 business days of receiving your complete request and, if it is granted, we will carry it out within the following 15 business days.

7. Withdrawing consent and limiting use

You can withdraw your consent or ask us to limit the use or disclosure of your data by writing to ventas@vmvarquitectos.com, following the same procedure as in section 6. Please note that if you withdraw consent for the primary purposes, we may not be able to continue handling your request.

8. Retention

We keep your data only as long as needed to fulfill the purposes in this notice and applicable legal obligations. After that it is blocked and securely deleted.

9. Minors

The site and our services are intended for people over 18. We do not knowingly collect data from minors.

10. Changes to this notice

We may update this notice due to legal changes or changes in our services or site tools. Any change will be published on this page with its update date.

11. Authority

If you believe your right to personal data protection has been violated, you may contact the Secretaría Anticorrupción y Buen Gobierno, the Mexican authority in charge of enforcing the law.